SMS Gateway

Send alert

Recipients reply ACK. With escalation on, the people listed are texted one at a time, in order, until someone ACKs.

Message Recipients

Escalate in order if no ACK

Advise supervisors if no ACK after (min, optional)

Send schedule

Recipients reply Y to accept or N to decline. When someone declines, supervisors get a text with their name and number from the phone book.

Schedule Send to

One per line: name or number | schedule

Advise if no reply after (min)

Advise instead of supervisors (optional)

#	Type	Status	Message	Recipients	Sent	Closed by

Time		Contact	Message	Req	Purpose	Status

Add contact

Supervisors get texted when a schedule is declined or goes unanswered, and when nobody ACKs an alert.

Name

Mobile number

Role / group

Notes

Supervisor (receives advisories) Opted out (texted STOP; won't be messaged)

Import CSV

Columns: name, phone, role, supervisor. The header row is optional. Numbers already in the phone book are updated.

Name	Phone	Role	Supervisor	Status

Reply simulator

Dry-run mode: nothing is actually texted. Pick a contact and fake their reply to try out Y/N/ACK and the advisories.

Texting from

Escalation timers are checked every 15 s.

Admin token

Enter the ADMIN_TOKEN from your .env file. If you didn't set one, the server printed a token at startup.